Pricing. We have a Price Promise guarantee, so if you have a genuine quote from another retailer of Authorised Originals (no copies!) we will do our best to beat it. Give us a try. We only sell premium products, which are all genuine so they aren't going to be "cheap". However, we truly believe you get what you pay for and if you are buying several items, or are a trade buyer we will give you our best possible pricing.

To celebrate our 10th year of Couch Potato, we have a promotion running whereby you receive 15% off your first order over £500*, just for joining our newsletter. Just email This e-mail address is being protected from spambots. You need JavaScript enabled to view it with Newsletter Coupon as the email subject. We don't bombard our customers with message, we only send out one newsletter per quarter when we have something interesting to say. And if you wish, you can unsubscribe at any time. *Excludes lighting and clearance items.

Bulk buy pricing. We are able to offer bulk buy discounts, for customers spending over £5000 in any single purchase, please enquire for more details.

Group buying. We also have group buying discounts for the following items. If you are interested in buying one of these items on a group buying discount, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Eames Lounge chair & ottoman (Vitra); Barcelona chair (Knoll); Egg chair (Fritz Hansen); Large Tulip tables; sets of Tulip chairs;

In your email please state which item you are interested in and how long you are willing to wait. Once we have enough volume of that item we will be able to offer you a group buying discount. If you can't see the item you are interested in on this list, please enquire and we will see if we can help.

Service. We always aim for our customers to be happy with their buying experience. We care about our reputation and we want our customers to recommend us to their friends. Our own delivery service will give you a two-hour time window so you don't have to wait in all day, and we'll set up the furniture in your room of choice and take away all the packaging.**

Knowledge. We have some of the best product specialists in the industry. We have a very high staff retention level, and we are proud of our team. This means they build a huge amount of product knowledge. Our team undergo continuous product training for all our key products, often including factory trips to fully understand how each piece is made.

Authorised Originals. We only sell genuine Authorised Originals. For 6 years we've been watching the copy market, explaining to customers how to spot a fake. Check out our Real vs. Fake section as well as out sister site www.findmetheoriginal.com for more information.

Efficient. Unlike some of the larger stores, we don't sit on your order for a week. We aim to process all orders within 24 hours. And once we have received your goods, we like to get them to you ASAP by arranging a convenient date for delivery.

We are here. Unlike some online retailers we could (but won't!) mention, we have a shop. We've been in Twickenham since 2004 and our shop is open 6 days per week. Please feel free to pop in and see us to discuss your requirements, view fabric samples or just to have a browse. Or you can buy over the telephone or online.

Trade enquiries. We have many customers who are buying for their business, as well as Interior Designers and Architects who specify our products for their clients. We provide a competitive and efficient service, and we can loan products for cleint approval where available. Please email or call with your trade enquiry. Take a look at the contract sales tab for more information, where you will also see some of our client installations.

* Free standard UK delivery. Relates to items requiring one person to deliver. Items requiring 2 men to deliver will be charged at the standard rate unless otherwise agreed.
** Our own delivery service can be booked where available. Our courier service also allows you to choose your preferred day Monday to Friday.