Our standard delivery service for items requiring one man allows you to choose the day of delivery (Monday - Friday; 8am - 6pm) with our courier. You can upgrade to guaranteed by 12 noon or guaranteed by 10am for an extra charge. Once your furniture is ready to be delivered, we will contact you to arrange a suitable day (Monday to Friday). For items requiring two men, we will specify a time window of two hours. Please note that the price for a two-men delivery assumes the delivery address is within 100 miles of Guildford Surrey (Includes London, inside M25 and Home counties). Please request a quote if your address is further afield.

Delivery charges are as follows for UK mainland* deliveries requiring one man by courier:

• Small items: £4.95 to £8.95 (depending on size) for items such as clocks & accessories (by signed-for post or courier)
• One-man deliveries: £25 for chairs and side tables (for up to 4 chairs); £35 for up to 6 chairs
• Add £10 for guaranteed by 12 noon; add £20 for guaranteed by 10am (for courier deliveries only)

Two-men deliveries:

• Two-men deliveries: **£75 for dining tables, sofas, some coffee tables (e.g Noguchi) for delivery and installation to a ground floor room.
• £150 for deliveries above the ground floor BY ARRANGEMENT. Access needs to be discussed.
  

Collection. You can collect your goods from the following locations by arrangement, free of charge. We will contact you to confirm when the goods will be ready for collection.

1. Shop in Twickenham, Middlesex (smaller items, chairs. Excludes items requiring 2 men)
2. Warehouse in Cranleigh (near Guildford), Surrey

*Our courier charges an additional £45 and £55 for Northern Ireland and Highlands/channel/offshore islands respectively. Unfortunately we have no choice but to pass on these additional costs. If you have your own courier account and wish to arrange collection from us, please let us know.

** Difficult deliveries. We can only deliver to a room above ground floor by prior arrangement. Please be aware that we are unable to install marble dining tables above the ground floor unless prior arrangements have been made with us. The standard two-men delivery charge of £75 covers delivery to a ground floor room only. If your dining room is above the ground floor four men are usually required and the total delivery & installation charge is £150. These tables are extremely heavy. For example the 198cm marble table is 148kg, which is crated for its protection. The use of a lift may be helpful but dimensions of the lift will be required and a site survey may be necessary. Please call or email for more details.

We are also able to ship furniture overseas. If you live outside the UK, please call or email to request a quotation for delivery. For larger items, our courier service is only able to deliver to a business address.

Leadtimes.
We carry stock of some of the most popular items and we have access to the Quick Ship programmes of our suppliers. This means that some products are available within weeks; sometimes only a few days. The average leadtime for other products is 6-7 weeks. Please ask for an estimated leadtime before you order if timing is an issue for you.

...delivery to the South of France - July '09

International Deliveries
More than ever we are shipping our furniture overseas. We have good relationships with International couriers, who are fully insured for loss or damage. For countries in the Asia Pacific region it can be extremely competitive if you are purchasing a number of items (usually at least £5,000), which will be individually boxed and put into a large crate.  Our customers tell us they save around 25% buying from us, even after factoring in the shipping costs. We can liaise with the shipping company for you, giving them all the information required for a competitive quotation. Some of the recent places we have sent furniture: South Australia; M.A, USA, Copenhagen, Catalonia, Paris and Marseilles, Munich, and Amsterdam.