We have no hidden charges post Brexit. The price you see is the price you will pay (aside from any regular delivery charges). We take delivery of all goods into our warehouse and we take care of all the Customs clearance charges and import taxes on your behalf. We will never charge our customers any additional fees or taxes. We were shocked to hear about some retailers passing on customs clearance charges and taxes to clients which hadn't previously been mentioned.
Lead times are typically one or two weeks longer as a result of the additional administration and the customs clearance process. Lead times are additionally affected by Global Covid-19 Pandemic with certain materials such as wood and steel seeing strong global demand resulting in shortages and order backlogs.
We try to minimise any delays by placing orders with suppliers in a timely manner. Most suppliers are able to give a week for delivery within a week of placing an order, and this is usually pretty accurate. But we will always keep you informed of any delays.
If you have an enquiry you would like to discuss, please get in touch.