Privacy and Cookies Policy
Collection of Information
We collect personal information when voluntarily submitted by our visitors. The information is used to fulfil your specific request such as making a purchase from our online store. This information is only used to fulfil your specific request. By completing a purchase online, you consent to the personal data you provide being processed as required to complete your purchase. Only your name and email address will be used if you choose to subscribe to our mailing list. All newsletters from this site allow you to opt out of further mailings.
What data do we collect?
In order to process an order we will collect the following information:
- Full name
- Address (for delivery and payment processing)
- Billing address (if different)
- Email address
- Telephone number
All data is processed and stored securely and only kept for the reasons it was originally collected.
How do we use your data?
Our use of your personal data will always have a lawful basis, either because it is necessary for completion of your order, because you have subscribed to our mailing list or because it is in our legitimate interest, e.g for lawful accounting purposes.
Sharing of your data
We only share your data with a third party to complete your order. We use a combination of our own drivers and approved third party logistics companies to fulfil your order. We require our third parties to comply with all data laws including GDPR. Once the third party has delivered your order, they will destroy all of your personal data, apart from anything required by law for accounting purposes. We will never share your data with any marketing or third party agencies.
Distribution of Information
Rest assured that we will never share your personal information with a third party for marketing purposes. We will only share information with a Government agency as required or permitted by law with regard to fraud prevention or investigation. In order to complete the delivery of your purchase we will pass your name, address and telephone number to the delivery company contracted to carry out the delivery of your purchase. Once they have completed your delivery, these third parties will destroy your data within a given timeframe and will only keep basis data as required by accounting law.
Commitment to Data Security
Appropriate technical and organisational measures have been taken to ensure that your personally identifiable information is kept completely secure. Only authorised employees and contractors (who have also demonstrated a commitment to data security within their own policies) have access to this information. Credit card details, for example, are processed and stored by SagePay – through an encrypted SSL (Secure Socket Layer) within our online checkout. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Privacy Contact Information
- By e-mail: firstname.lastname@example.org
- By Phone: 020 3325 1779